Commercial Sales: Terms & Conditions 

RPM Power accepts the following methods of payment:  

• Visa Debit/Credit  
• Mastercard  
• Bank Transfer  
• Cheque  
• Government/ Local Grants  
• Humm Payments*  

*Transactions exceeding €6000 via Humm will be subject to additional fees determined by Humm rates. Customers will be duly informed of these charges prior to finalizing the transaction  

Order Fulfilment:   

• A 30% deposit can be paid on commercial orders to secure the quotation price and stock quantities, with the remaining balance to be paid in full prior to dispatch/install. This deposit is fully refundable for 30 days** starting from when RPM Power receives the deposit payment amount. After this date, deposits are 50% refundable and stock quantities can no longer be guaranteed.  

**The 30-day period can be extended if you are waiting on financial aids such as grants, provided that proof of financial approval can be demonstrated.  

Delivery and Installs:   

• RPM Power strives to find a suitable installation date as quickly as possible for each customer. Confirmation of an installation date is contingent upon payment of the deposit. 

Product Warranty:   

• RPM Power offer a 1-year commercial warranty on all commercial products.  
• Using non-commercial-graded products i.e. home-use equipment*** in commercial settings will result a null and void warranty. 
• Modifying items without consulting RPM Power in advance will also null and void the product warranty.  

***The distinction between ‘home use’ and ‘commercial use’ products is outlined in product specification section of each individual product and/or is evident from the category page in which the product in question can be found. 

Returns and Exchanges:   

• Commercial products can be exchanged or returned for the original payment amount (excluding shipping/return costs), within 14 days of product receipt, provided the item(s) remain unused and in original packaging.
• RPM Power reserve the right not to accept returns whereby items are not in their original packaging. Should RPM Power, at their discretion, accept a return whereby products are not in their original packaging, the item(s) will be considered second-hand quality and a deduction of 20-25% will be applied per item to reflect the resalable value.
• Return shipping costs are the responsibility of the customer. Should RPM Power arrange a collection on the customers behalf, this cost will be deducted from any refunds issued. 
• In cases where the 14-day return window has elapsed, commercial products can be exchanged or returned for store credit to the value of the original amount paid (excluding shipping/return costs) within 30 days of product receipt, provided that the above stipulations have been met. 

Liability:   

• RPM Power bears no liability for injuries or damages that occur as a result of using our fitness equipment. Customers are urged to adhere to instruction manuals, manufacturer guidelines and to seek guidance where necessary.  
• RPM Power further disclaims liability for any injuries occurring during the equipment installation process.  

Service Agreement:   

• Upon RPM Power’s completion of equipment installation, an inspection will be conducted to ensure proper functionality of the equipment. Customers are expected to confirm satisfaction with the installation via the online form provided by one of our team members on-site.  
• Ongoing maintenance services are not provided by RPM Power. Customers are responsible for scheduling and performing regular maintenance to ensure equipment performance and longevity. Recommended product maintenance guidelines are outlined in product manuals and on our website.  
• RPM Power assumes no liability for equipment damages or malfunctions due to lack of customer maintenance and/or due care.  
• Should a customer require additional assistance after the installation/delivery process has been completed, a call-out fee will be applicable based on the task and location.  

Changes to Terms and Conditions:  

RPM Power reserves the right to amend these terms and conditions at any time, and it is the responsibility of the customer to stay updated.  

Contact Information: 

For inquiries or concerns regarding these terms and conditions, customers can reach us at chloe@rpmpower.com or by calling 050423969.